Chaudhary Charan Singh University Meerut CCSU BCA 1st Semester CCSU BCA106 Business Communication BC Unit Wise Notes Unit Wise Syllabus and Free Notes Download Candidates Can Direct Download Chaudhary Charan Singh University CCSU BC Business Communication Unit Wise Free Notes CCSU BCA BC Full Notes Download @ niiss.org
1st UNIT
| TOPICS | Links |
| Meaning and Definition of Communication | View |
| Process – Functions of Communication | View |
| Objectives – Importance of Communication | View |
| Essentials of good communication – Communication barriers | View |
| 7C’s of Communication | View |
2nd UNIT
| TOPICS | Links |
| Types of Communication: Oral Communication: Meaning, nature and scope | View |
| Principle of effective oral communication – Techniques of effective speech | View |
| Media of oral communication (Face -to-face conversation – Teleconferences | View |
| – Press Conference – Demonstration – Radio Recording – Dictaphone – Meetings – Rumour | View |
| Demonstration and Dramatisation – Public address system | View |
| Grapevine – Group Discussion – Oral report – Closed circuit TV | View |
| The art of listening – Principles of good listening | View |
3rd UNIT
| TOPICS | Links |
| Written Communication Purpose of writing | View |
| Clarity in Writing, Principle of Effective writing | View |
| Writing Techniques | View |
| Electronic Writing Process | View |
4th UNIT
| TOPICS | Links |
| Business Letters & Reports: Need and functions of business letters | View |
| Planning & layout of business letter – Kinds of business letters | View |
| Essentials of effective correspondence, Purpose | View |
| Kind and Objective of Reports, Writing Reports | View |
5th UNIT
| TOPICS | Links |
| Drafting of business letters: Enquiries and replies | View |
| Placing and fulfilling orders |
View |
| Complaints and follow-up Sales letters | View |
| Circular letters Application for employment and resume | View |
6th UNIT
| TOPICS | Links |
| Information Technology for Communication: Word Processor | View |
| Telex – Facsimile(Fax) – E-mail – Voice mail – Internet | View |
| Multimedia – Teleconferencing – Mobile Phone Conversation | View |
| Video Conferencing – SMS – Telephone Answering Machine – Advantages and limitations of these types | View |